Privacy Policy
Lending Harbor Privacy Statement
Effective Date: July 1, 2025
Lending Harbor is a trade name of STG Mortgage Inc. (“Lending Harbor,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information we collect and use. This Privacy Policy describes how we collect, use, disclose, and safeguard your information, both online and offline, and outlines your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA).
- Information We Collect
We collect personal information from and about you in various ways. The categories of personal information we may collect include:
- Identifiers: such as your name, email address, mailing address, phone number, date of birth, Social Security number, and other contact or identifying information.
- Financial Information: such as income, employment details, assets, credit history, account numbers, and other loan application details.
- Internet or Network Activity: such as your IP address, browser type, device information, pages visited, time spent on our site, and other browsing data.
- Geolocation Data: such as location derived from your IP address.
- Professional or Employment Information: if applicable to your loan application.
- Inferences: drawn from any of the above to create a profile reflecting preferences, characteristics, or behavior.
Access to nonpublic personal information (NPI) is restricted to authorized employees who need it to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect your information.
We may collect this information directly from you, through your use of our services and website, or from third-party sources such as credit bureaus or service providers.
- How We Use Your Information
We may use the information we collect for the following business purposes:
- To provide and manage mortgage loan services
- To verify your identity and evaluate your creditworthiness
- To process applications and service loans
- To respond to inquiries and provide customer support
- To improve our website, products, and services
- To send communications, including updates and marketing materials (you may opt out at any time)
- To detect and prevent fraud or security threats
- To comply with applicable laws, regulations, and legal processes
- Information Sharing and Disclosure
We do not sell your personal information. We may disclose your information to third parties for business purposes. These parties include:
- Service Providers: such as IT support, analytics providers, hosting services, or customer service platforms.
- Financial Partners and Institutions: such as lenders, loan investors, credit reporting agencies, and title companies necessary to process or underwrite your loan.
- Regulatory Bodies or Law Enforcement: when required to comply with applicable law or enforce our legal rights.
When we share personal information with service providers, they are contractually required to safeguard your information and use it only for the specific purpose we’ve authorized.
- Your Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You have the right to request details about the personal information we have collected about you, including categories of information, sources, purposes of collection, and third parties we share it with.
- Right to Delete: You may request that we delete personal information we’ve collected, subject to certain legal exceptions.
- Right to Opt-Out of Sale: We do not sell personal information, but if that changes, you will be notified and given the option to opt out.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please submit a request by contacting us at:
📞 833-784-5626
To verify your identity, we may request additional information. You may also designate an authorized agent to act on your behalf.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience, analyze site usage, and deliver relevant content. You can adjust your browser settings to disable cookies, but this may affect some website functionality.
- Data Security
We use reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no security system is completely impenetrable, and we cannot guarantee absolute security.
- Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes legal, accounting, or reporting requirements.
- Third-Party Links
Our website may contain links to external sites that are not operated or controlled by Lending Harbor. We are not responsible for the content or privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
- Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that a minor has submitted information, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. If material changes are made, we will notify you via the website or by other appropriate means. Your continued use of our services after such changes means you accept the revised policy.
- Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact:
Lending Harbor
A trade name of STG Mortgage Inc.
18401 Von Karman Avenue, Suite 440
Irvine, CA 92612
877-536-3133